A blind student was refused service at a Tesco store despite being accompanied by their guide dog. This constitutes unlawful discrimination under UK disability rights legislation.
Under the Equality Act 2010, assistance dogs including guide dogs have a legal right of access to public spaces where the public is normally permitted. Retailers cannot refuse entry to a disabled person because they have an assistance dog, except in very limited circumstances where the dog poses a genuine risk to health or safety. Tesco's refusal was unlawful discrimination.
Report the incident to Tesco head office and request a formal written apology and undertaking to train staff on assistance dog rights. If Tesco does not respond satisfactorily, contact the Equality and Human Rights Commission or consider making a complaint to your local trading standards office.
Source: The Guardian
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