Effective Date: September 2024
At Assistance Dog Registry (run by NS Design ID Cards), we offer fast and reliable shipping through Royal Mail using live rates at checkout.
Shipping rates are calculated in real-time at checkout based on Royal Mail live rates. Rates are determined by the size, weight, and destination of your package.
Estimated delivery times:
Please note that delivery times may vary depending on your location and any potential delays in postal services.
Once your order is shipped, you will receive an email with tracking information so you can monitor the progress of your delivery.
If you have not received your order within the estimated delivery timeframe, please contact us at [email protected] or call 07802291601. We will work with Royal Mail to resolve any issues related to lost or delayed packages.
We ship internationally through Royal Mail. International shipping rates are calculated based on Royal Mail live rates, and customers are responsible for any customs or import duties.
