A blind grandmother with a guide dog was refused entry to a Morrisons supermarket due to a manager's claimed allergies. This represents a potential breach of UK disability rights law regarding assistance dog access to public spaces.
What the law says
The Equality Act 2010 requires businesses to make reasonable adjustments for disabled people and their assistance dogs. Guide dogs have statutory right of access to shops and public places. A manager's personal allergies do not constitute a legal basis for refusing a guide dog handler entry.
If this happens to you
Document the incident with date, time, location and staff names involved. Contact Morrisons customer services in writing with full details. If unresolved, lodge a complaint with the Equality and Human Rights Commission or seek legal advice regarding potential discrimination claim.
Source: telegraph.co.uk
Free answers to any UK assistance dog rights question: ask the Rights Assistant.